Oyila Prep
Privacy policy
This page explains what Oyila Prep collects, why we collect it, and how you can get help.
What is Oyila Prep?
Oyila Prep is a mobile-first learning app for maths study, practice, AI tutoring, and exam preparation. We use your account and study data to give you a personal learning experience.
What data we collect
We may collect:
- Account details (such as your email and sign-in information)
- Study activity (topics studied, progress, and practice results)
- Uploaded or pasted questions you send for help or scanning
- AI tutor usage (questions you ask and related learning activity)
- Payment and subscription status (whether a plan is active — not your full card number)
- Support messages you send us
- Technical usage data (such as device type, errors, and general app performance)
Why we collect data
We use this data to:
- Give you access to your account
- Save and show your study progress
- Power AI tutoring and explanations
- Process subscriptions and payments
- Keep the service safe and reliable
- Answer support requests
AI and uploaded questions
When you upload or paste a question, AI explanations and the tutor may process that content to generate hints, steps, or related study help. Do not upload content you do not have permission to share.
Children and students
Oyila Prep is used by learners of different ages. Parents, guardians, and teachers should supervise younger learners where appropriate and help them use the app responsibly.
Payments
Payments are handled by Stripe or Paystack. Oyila does not store your full card details on our servers.
Deleting your account or data
You can ask us to delete your account or specific data. See delete your account, delete your data, or our support page for how to request this.
Contact and support
Questions about privacy? For support, contact us at support@oyilaprep.com. If that does not work, you can also reach us at oyilaprepsupport@cloudpilar.com. You can also visit our support page.
Last updated: 2026