For support, contact us at support@oyilaprep.com. If that does not work, you can also reach us at oyilaprepsupport@cloudpilar.com. Please use the email address linked to your Oyila account when asking about billing or account changes.

• Login — sign-in issues, password reset, or access problems
• Payment — plans, billing, receipts, or cancellations
• Teacher code — joining a teacher or partner programme
• Technical issue — app errors, uploads, or features not working as expected
• Account deletion — remove your Oyila account
• Data deletion — remove specific data without closing your account

• Privacy policy
• Terms of use
• Delete your account
• Delete your data